MPESA SALES AND DISTRIBUTION SUPERVISOR BUTEMBO - H/F

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  • Butembo, Nord Kivu
  • CDI
  • Temps-plein
  • Il y a 28 jours
L'entreprise:Nous sommes une entreprise spécialisée dans le domaine de la Gestion des Ressources Humaines (GRH). Nous offrons des solutions optimisées dans le recrutement, la mise à disposition de personnel (local et expatrié), le Conseil RH, la Formation, ainsi que l'externalisation de la paie (payroll). Nous opérons sur toute l'étendue de l'Afrique Centrale. La Sodeico Manpower est également membre d'un Consortium International qui fournit de l'expertise technique et de la gestion de projets intégrés financés par des bailleurs de fonds, tels que l'Union Européenne (UE), la Banque Mondiale (WB) et la Banque Africaine de Développement (BAD). La SODEICO Manpower est votre partenaire de performance. Nous vous accompagnons avec un service de qualité, ce qui vous permet désormais de vous focaliser sur votre cœur de métier, pour une meilleure productivité.À propos du poste:Role Purpose: The M-Pesa Sales & Distribution Executive is responsible for ensuring the efficient payment of various commissions to third-party partners, updating tax bases, and managing Partners performances. The role involves analyzing trends, supporting partners, and maintaining clear followup files. Additionally, the executive will train channels on responsibilities, transactions, AML/Fraud, and customer serviceKey accountabilities and decision ownership :
  • Drive customer acquisition in the allocated market.
  • Build strong distribution infrastructure including Trade partners and sales teams.
  • Create trade routes and allocated respective channels to service the route.
  • Ensures that the product brand is visible in His/her Region
  • Set and manage Trade Developers
call routines and review for rest of team
  • Cascade performances targets for Trade Developers and Trade partners in your market
Core competencies, knowledge and experience
  • Excellent Oral and written communication
  • Excellent in Planning and organization
  • Customer and action oriented
  • Bilingual- English (Level 4) and French (Fluent)
  • Ability to work under pressure and stress
  • Multi task and ability to handle complexity
  • Good computer user knowledge skills
(Excel, PPT and Word)
  • Sound interpersonal skills
  • Attention to details
  • Good numeracy/analysis skills
Must have technical / professional qualifications:
  • Proven work experience as a commercial/sales skill.
  • Optimize number of agents, super agents and TDR’s in the allocated market.
  • Plan Mystery shopping, brand audit, agent audits
  • Ensure that all outlets have float/cash availability within the set standards
  • Ensure that agent issues are addressed within SLA
  • Ensure that customer issues in outlets are addressed
  • All sales Trade Developers have reports and tools to carry out their roles
  • Ensure that all planned activities are executed by the sales Developers
  • Address agent disputes/aggregator issues
  • Supervisor will be accountable for
Trade MalpracticesEnsure the management of Trade Developers/Partners.
  • Manage distribution partners/Banks
  • Consistently interacting with external partners and other department within and outside the organisation.
Control and manage liquidity level on daily basis
  • Ensure the implementation of all promotion in his area
  • Ensure visibility deployment and evaluation
  • Ensure creation and deployment of agents and walkers
  • Ensure regular reports are shared with the management team
  • Computer literacy (Excel, PowerPoint, Word)
  • Excellent organizational skills, with an ability to prioritize important projects
  • Strong communication skills and capability to manage conflict
  • Sales techniques
  • A bachelor's degree in Business Management, Economics or related degree from a 4-year college or university is a requirement for a career in Sales and distribution
  • Sales experience is key
  • Business Development Approach is required
  • Vodacash processes knowledge would be an advantage
Profil recherché:Key performance indicators :
  • Revenue generated in your market
  • Number of new Customers (Net Addition)
  • Float level exchange between Agent & super agents
  • M-Pesa penetration in GSM base
  • M-Pesa Product penetration
  • Market share in terms of customers and revenue
  • Share of Visibility and customers NPS in his region
  • Out of Stock level
Direct reports:TDR’s, Walkers, SA, any other sales channels.Dotted reports:noneWe invite you to post your detailed CV in French with imperative mention of the job title in the subject of your application « MPESA SALES AND DISTRIBUTION SUPERVISOR BUTEMBO». Please, you may directly apply on our website (fill in the form and submit your resume) in Word format (any other format will not be accepted) before March 1, 2026.- Unemployed postulants are requested to bring a jobseeker card issued by the ONEM.- Only successful candidates will be called.- Female application are strongly encouraged!

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