Automation Technician (2)Sandvik Mining and Construction DRC is a Sales Unit based in Lubumbashi, within Sandvik Mining and Rock Solutions, a Business Area, a leading supplier of equipment and tools, service and support for the mining industry. We also provide solutions and knowledge in a wide range of applications such as rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.We operate sustainably and responsibly. To achieve this, we always act following our high ethical standards, putting safety first and always showing respect for the environment and the communities in which we operate.DescriptionDevelop, program, simulate, test, oversee, and maintain automated systems, machinery, and processes—such as those used in factory, process, and warehouse automation. This includes designing solutions and systems that support the production and delivery of the company’s end products and services. Responsible for creating detailed design specifications and documentation related to the development of automated equipment and workflows.ProfileMaintain products and equipment at customer site or own premises independently.Development, design, testing and validation of hardware and software automation solutions.Testing of automation/mechatronic solutions in virtual and physical environments.Define and participate in implementing automation projects in production, material handling, assembly and product development.Documentation of solutions according to specifications and standards.Participate in procuring and acquiring equipment and services needed during the design, test and implementation of automation solutions.Monitor technological developments in order to optimally develop automation equipment, processes.Key responsibilities include:Business Growth and DevelopmentIdentifying opportunities for expanding services: Analysing market trends and customer needs to identify potential new services or areas of specialisation that can attract more customers and increase revenue.Building and maintaining customer relationships: Providing excellent customer service, building trust with clients, and encouraging repeat business and referrals through positive interactions and quality work.Networking and partnerships: Building relationships with other businesses, suppliers, or industry professionals to create partnerships that can lead to new business opportunities or collaborations.Continuous learning and skill development: Staying updated on the latest automotive technologies, tools, and techniques to provide high-quality service and differentiate the mechanic shop from competitors.Safety and EnvironmentComplies with Sandvik Mining EHS policies and applicable government, customer or industry regulations or requirements.Identifies and reports any unsafe work practices.Personal LeadershipEnsures that all activities are carried out within Sandvik Values and according to Policies and Procedures.Takes responsibility for personal development and enhancement of skills.POSITION REQUIREMENTSEducation / Experience:Bachelor’s degree in engineering, Computer Science, or related fieldExperience in maintaining Sandvik Equipment is preferred, but other OEM (Original Equipment Manufacturer) EquipmentHaving sound basic principles in technology, an understanding of Mechanical or Auto-Electrical knowledge.Strong problem-solving and analytical skillsKnowledge of software development lifecycle and testing methodologiesExcellent communication and teamwork abilitiesCompetencies:Technical Skills:Proficiency in reading and interpreting technical drawings and schematicsKnowledge of mechanical systems, equipment, and machineryAnalysing existing processes and identifying opportunities for automationTesting and debugging automation scripts or programsCollaborating with cross-functional teams to implement automation projectsMonitoring and maintaining automated systems to ensure optimal performanceProviding training and support to end users on automated processesProblem-Solving Abilities:Analytical thinking and troubleshooting skills to diagnose and resolve mechanical issues.Ability to identify and implement solutions to improve equipment performance and efficiency.Critical thinking skills to evaluate complex mechanical problems and develop effective solutions.Adaptability to work in diverse environments and handle unexpected challenges.Interpersonal skills:Effective communication skills to collaborate with team members, engineers, and other stakeholders.Attention to detail and accuracy in performing tasks and documenting work.Time management and organisational skills to prioritise tasks and meet deadlines.Customer service orientation when interacting with clients or end-users.Commitment to safety protocols and regulations in the workplace.A glimpse of our cultureSandvik is an Equal Opportunities employer and seeks to recruit, retain and develop staff from all sectors of the community and will ensure that no applicant or staff member receives less favorable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business, and, thereby, our customers. Visit our , or to get to know us better.Want to be part of our organisation?If you are committed to innovation, customer satisfaction, and excellence in safety, we encourage you to apply online at , by no later than 14 September 2025. Job Req. ID # R0082040Contact informationFor further information about this position, please contact:Human Resources, +243 973731776Deadline: Sept 14, 2025Job ID: R0082040
